Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

After updating Eset, old e-mail messages content are all blank. New e-mails are ok. Can you Help?

  • 1 antwurd
  • 2 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan christ1

more options

I had recently upgrade eset firewall and right afterwards, I could open old e-mail messages but the content is all blank. New messages are ok. That is, I can read content and open attachments. Whereas, all of my old e-mail messages are blank or Can you Help?

I had recently upgrade eset firewall and right afterwards, I could open old e-mail messages but the content is all blank. New messages are ok. That is, I can read content and open attachments. Whereas, all of my old e-mail messages are blank or Can you Help?

Bewurke troch Wayne Mery op

Alle antwurden (1)

more options

It sounds like your mail files are corrupted. First of all create a backup of your Thunderbird profile folder. https://support.mozilla.org/kb/profiles-tb#w_backing-up-a-profile

Then try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

Note: depending on the corruption this may erase messages from the affected folder which cannot be recovered anymore. In that case you'd need to restore them from a recent backup done prior to the corruption.

Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.

For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Also see http://kb.mozillazine.org/Keep_it_working_-_Thunderbird