Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Thunderbird 52 has been freezing regularly and causing other programs on my Windows 10 machine to freeze -- how can I fix this?

  • 1 antwurd
  • 4 hawwe dit probleem
  • 2 werjeftes
  • Lêste antwurd fan Wayne Mery

imk11
imk11
more options

After Windows performed some updates a couple of weeks ago, Thunderbird started freezing on-and-off every time I used it. In addition, whenever I opened Thunderbird, other programs, such as Microsoft Word, also start freezing. If I re-start my computer and do not open Thunderbird, the other programs work.

Thanks!

After Windows performed some updates a couple of weeks ago, Thunderbird started freezing on-and-off every time I used it. In addition, whenever I opened Thunderbird, other programs, such as Microsoft Word, also start freezing. If I re-start my computer and do not open Thunderbird, the other programs work. Thanks!

Alle antwurden (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Can't rule out hardware failures.

Also, please start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let us know results.