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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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Thunderbird opens and emails are visible but then "Not Responding"

  • 1 antwurd
  • 2 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan Peter_D

Peter_D
Peter_D
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I have been using Thunderbird for over 10 years along with Kaspersky AV. Over the weekend an issue started when I open T/Bird... Emails download but after 30secs T/Bird freezes and shows "Not Responding" If I try and open an email it happens sooner. I have been working with Kaspersky for 2 days and have tried everything from their end including stopping all scanning and protection and completely deleting Kaspersky.................No difference I downloaded the latest version of T/Bird (52.3.0) No difference. I am running Windows 7 on a desktop and windows 10 on a laptop. Both are showing the same "Not Responding"" when trying to use T/Bird I have had the same Thunderbird / Kaspersky combination for well over 10 years with not one bit or trouble... I have started the PC in safe mode...same result

I cant get into any settings on T/Bird as it freezes before I can open anything

Help!! Peter

I have been using Thunderbird for over 10 years along with Kaspersky AV. Over the weekend an issue started when I open T/Bird... Emails download but after 30secs T/Bird freezes and shows "Not Responding" If I try and open an email it happens sooner. I have been working with Kaspersky for 2 days and have tried everything from their end including stopping all scanning and protection and completely deleting Kaspersky.................No difference I downloaded the latest version of T/Bird (52.3.0) No difference. I am running Windows 7 on a desktop and windows 10 on a laptop. Both are showing the same "Not Responding"" when trying to use T/Bird I have had the same Thunderbird / Kaspersky combination for well over 10 years with not one bit or trouble... I have started the PC in safe mode...same result I cant get into any settings on T/Bird as it freezes before I can open anything Help!! Peter
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Peter_D
Peter_D Fraacheigener
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Ok...... no suggestions.. I dont know whether i fixed it myself or Mozilla came to the party in secret

I complete deleted T/Bird including all background files. I completely removed all traces of Kaspersky with their assistance I re-installed Kaspersky with the original key then installed the latest version of T/Bird and TA Da ............all fixed

Thanks

Peter