We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Deploying Firefox to a computer that has an older version installed

  • 3 antwurd
  • 2 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan Shadow110

Fringe09
Fringe09
more options

I have a user with Firefox v28x installed @ C:\Program Files (x86)\Mozilla Firefox.I deployed Firefox v52.4.1 ESR which installed @ C:\Program Files\Mozilla Firefox. Version 28x @ C:\Program Files (x86)\Mozilla Firefox did NOT uninstall. Version 28x is still listed under Programs and Features.

How can I deploy this version and ensure all older version are uninstalled or at least upgraded?

I also have some users that have Firefox installed @ C:\Users\<username>\AppData\Local\Mozilla Firefox. How can I uninstall that type of a install also to ensure only one version exists?

I have a user with Firefox v28x installed @ C:\Program Files (x86)\Mozilla Firefox.I deployed Firefox v52.4.1 ESR which installed @ C:\Program Files\Mozilla Firefox. Version 28x @ C:\Program Files (x86)\Mozilla Firefox did NOT uninstall. Version 28x is still listed under Programs and Features. How can I deploy this version and ensure all older version are uninstalled or at least upgraded? I also have some users that have Firefox installed @ C:\Users\<username>\AppData\Local\Mozilla Firefox. How can I uninstall that type of a install also to ensure only one version exists?

Alle antwurden (3)

Shadow110
Shadow110
more options

So I guess you would want to save their profiles : https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data So backup a profile.

So uninstall is first, never install with another version already on especially a real old one. Can install 2 but is not recommended due to the conflicts. Uninstall everything then Delete Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) or with that age could just be Firefox.

C:\Users\<username>\AppData\Local\Mozilla this where the Profiles are stored. Unless all the installed files are there. Still try and remove with Add/Remove Programs first. If that fails rip it out.

Use Microsoft Disk Cleanup and or any other tools you would use. Then do your clean install. https://www.mozilla.org/en-US/firefox/organizations/all/

Please let us know if this solved your issue or if need further assistance.

Fringe09
Fringe09 Fraacheigener
more options

I'm working on an enterprise solution for hundreds of computers. I need to automate the process of getting rid of older versions and then installing the latest version.

Does Mozilla provide any type of a solution for this scenario?

Shadow110
Shadow110
more options

So should read : https://www.mozilla.org/en-US/firefox/organizations/ as should sign up for the mailing list and then get support through that. Plus there is the FAQ's

Might want to check answer in this Question : https://support.mozilla.org/en-US/questions/1170412

Deploying Firefox in an enterprise environment https://developer.mozilla.org/en-US/Firefox/Enterprise_deployment

As for uninstalling in mass..... This is old 2007 http://it.toolbox.com/blogs/locutus/remote-removal-upgrade-and-install-firefox-across-a-domain-17044

Might want to check here : Search terms used Firefox silent uninstall https://www.google.ca/search?q=Firefox+silent+uninstall&ie=utf-8&oe=utf-8&gws_rd=cr&dcr=0&ei=2NAEWuOPJs7CjwOirKDgBw

If that does not work, someone else may have the information for you. Will have to wait to see if get a answer.

Please let us know if this solved your issue or if need further assistance.