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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

juno opens in firefox but when you click go to email it does nothing it works with internet explorer

donwi
donwi
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Juno opens in new version of Firefox and gets to the point where it shows I have 3 unread emails, but when I click on the 3 or go to email it does nothing at all so I cannot read my email. I tried it on internet explorer and it works on there.

Juno opens in new version of Firefox and gets to the point where it shows I have 3 unread emails, but when I click on the 3 or go to email it does nothing at all so I cannot read my email. I tried it on internet explorer and it works on there.

Alle antwurden (1)

Roland Tanglao
Roland Tanglao
  • Moderator
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Hi donwi

  1. Are you referring to Juno email i.e. https://webmail.juno.com/?cf=spl ? or something else?
  2. Just to be 100% clear, what version of Firefox are you using? Is it Firefox 57 Quantum?
  3. What operating system are you using? Windows 10?
  4. Have you tried disabling all your Firefox add-ons?
  5. If that doesn't work please try Firefox safe mode. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
  6. If that doesn't work, please let us know what you did, what you expected, what happened in more detail (i.e. what does "nothing at all mean"? posting a screenshot always helps!)

Cheers!

...Roland