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bookmarks are not saving. Everyday they delete after importing.

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cdrews7
cdrews7
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I have a user who's bookmarks are being imported from her favorites folder to Firefox. Everyday she has to import her bookmarks because of them on saving.

I have a user who's bookmarks are being imported from her favorites folder to Firefox. Everyday she has to import her bookmarks because of them on saving.

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FredMcD
FredMcD
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Let's start with;

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

Places Maintenance [v57+] See; https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox#w_places-database

http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file