Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

cant access my email account

  • 1 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan user01229325

franpike
franpike
more options

havent used this laptop for a long time my address server i presume is bt but go thru you. cant connect is that yourselves or bt. also want to delete emails from spam folder but dont know how to do it without deleting file which i dont wan to do

havent used this laptop for a long time my address server i presume is bt but go thru you. cant connect is that yourselves or bt. also want to delete emails from spam folder but dont know how to do it without deleting file which i dont wan to do

Alle antwurden (1)

user01229325
user01229325
more options

There is no "you". Thunderbird is email client software running on your computer. Contact BT and see if you still have a working email account that you can log into. They should have a webmail interface where you can use a browser to check your account. Thunderbird does not use or create a Spam folder. Your provider most likely does. They should have a button to empty the folder somewhere. Maybe right click the folder and see if the option is there. You can always click one message in the folder to select it, then press control+a to select all and press the Delete key.