Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Bookmark recovery process did not work, no backup files

  • 3 antwurd
  • 1 hat dit probleem
  • 9 werjeftes
  • Lêste antwurd fan FredMcD

more options

I guess after the recent Firefox update, my old bookmarks were wiped out. I went through the process to restore old bookmarks, but the options only included bookmarks dated since after the update, with no dated files from before the update. I think the instructions stated that there should be 15 backup files to choose from, but there was only the one mentioned above. Is there any other way to access pre-update bookmark backup files? Thank you -

I guess after the recent Firefox update, my old bookmarks were wiped out. I went through the process to restore old bookmarks, but the options only included bookmarks dated since after the update, with no dated files from before the update. I think the instructions stated that there should be 15 backup files to choose from, but there was only the one mentioned above. Is there any other way to access pre-update bookmark backup files? Thank you -

Alle antwurden (3)

more options

Keazen oplossing

more options

Fred McD pointed me in the right direction - I found the older bookmark backups here: Troubleshooting Information folder; Application Basics; Profile folder; Open folder; In the Profiles level I had two choices: 1 after the update which cleared my old bookmarks, and 1 profile with a crazy name which was saved prior to the update. I selected this one and found the 15 older bookmarks. I copied one to my desktop, and then reloaded it back into Firefox using the normal restore bookmarks process. Thanks Fred - as I'm not a computer guy, the success of this operation is that much more noteworthy!

more options

Glad to help. Safe Surfing.