Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

My email folders have disappeared

  • 2 antwurd
  • 4 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan Simon Collins

Simon Collins
Simon Collins
more options

I have lost most of my email folders and sub-folders. They were there yesterday but gone today. I need to get them back, this is critically important. Help!

I have lost most of my email folders and sub-folders. They were there yesterday but gone today. I need to get them back, this is critically important. Help!

Alle antwurden (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Are you talking about a pop or imap mail account ? Are you talking about more than one mail account?

I'm presuming you can see the Folder Pane. Do you have this setting:

  • Menu icon > Folders > All

If IMAP: Right click on imap mail account name in Folder Pane and selct 'Subscribe' Do you see list of all folders ? click on 'Refresh' Are you able to select/highlight all required folders? If yes, select them and click on 'Subscribe' click on 'OK'

Simon Collins
Simon Collins Fraacheigener
more options

Thanks, that was really helpful and I think I have now recovered all my missing folders! Although I think I did try this before but it didn't work, but it has worked this time. Many thanks.