Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

My some add-ons options do not display any text

  • 2 antwurd
  • 1 hat dit probleem
  • 22 werjeftes
  • Lêste antwurd fan guiman

guiman
guiman
more options

From another post: "Hi, please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: Delete your Cookies and Cache and TEST. 

       https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
       https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles 

   then

       https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings"

I have the same problem. I have a clean install of v64, and I've tried the solutions suggested above, but still not seeing the text for some add-ons' options. Some, like "trash mail" display OK, but other like "ReloadMatic" just show the checkboxes with no text.

From another post: "Hi, please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: Delete your Cookies and Cache and TEST. https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings" I have the same problem. I have a clean install of v64, and I've tried the solutions suggested above, but still not seeing the text for some add-ons' options. Some, like "trash mail" display OK, but other like "ReloadMatic" just show the checkboxes with no text.
Keppele skermôfbyldingen

Keazen oplossing

Do you see this on the entire about:preferences page or only if you click the Options/Preferences button next to an extension.

Does this still happen with all extension disabled and only one extension enabled at the time and with the default theme?

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Keazen oplossing

Do you see this on the entire about:preferences page or only if you click the Options/Preferences button next to an extension.

Does this still happen with all extension disabled and only one extension enabled at the time and with the default theme?

guiman
guiman Fraacheigener
more options

Excellent suggestion: disabled the extensions (should have thought of that. Thanks). That worked. The text now shows.

Here's the odd thing though: I enabled the add-ons one by one (restarting Firefox each time) and the text never went away. All's I can figure is that one of the add-ons was installed wrong, and disabling it/enabling it fixed the problem.