Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Folders disappeared

  • 1 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan Mark Foley

Mark Foley
Mark Foley
more options

I have a user using Thunderbird 60.6.1 on Windows 7 connecting to a local IMAP server. Yesterday, she accidentally deleted a folder, "COMMITTEE", containing several subfolders, from her INBOX. She moved the folder back from deleted to the inbox, but she can now only see the top level COMMITTEE folder. All other subordinate folders do not show.

When I create a new profile for her on a completely different workstation. All the missing folders showed up.

On the original workstation I did a repair on the COMMITTEE folder and on the Inbox. On her account > Subscribe, all the missing folder show in the list and are marked as subscribed.

On the IMAP server, all these missing folder are there, contain messages and have the correct permissions.

Short of deleting and re-created her profile, I'm out of ideas. How can I get these folders to show up again on her workstation?

I have a user using Thunderbird 60.6.1 on Windows 7 connecting to a local IMAP server. Yesterday, she accidentally deleted a folder, "COMMITTEE", containing several subfolders, from her INBOX. She moved the folder back from deleted to the inbox, but she can now only see the top level COMMITTEE folder. All other subordinate folders do not show. When I create a new profile for her on a completely different workstation. All the missing folders showed up. On the original workstation I did a repair on the COMMITTEE folder and on the Inbox. On her account > Subscribe, all the missing folder show in the list and are marked as subscribed. On the IMAP server, all these missing folder are there, contain messages and have the correct permissions. Short of deleting and re-created her profile, I'm out of ideas. How can I get these folders to show up again on her workstation?

Keazen oplossing

No responses here. I created a new profile.

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (1)

Mark Foley
Mark Foley Fraacheigener
more options

Keazen oplossing

No responses here. I created a new profile.