Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

My emails disappeared when I moved them from my inbox to a local folder

Samammel_84
Samammel_84
more options

I had some important emails which I moved from a sub folder in my inbox to a local folder in order to save them to USB. In the process of doing this, they have completely disappeared. I have tried to repair the folder but this did not work. I have located my profile and searched the local folder, but the messages there are coded and cant open them to check them.

I had some important emails which I moved from a sub folder in my inbox to a local folder in order to save them to USB. In the process of doing this, they have completely disappeared. I have tried to repair the folder but this did not work. I have located my profile and searched the local folder, but the messages there are coded and cant open them to check them.

Alle antwurden (2)

Fabián Rodríguez
Fabián Rodríguez
more options

How many were you trying to transfer ? I've found transferring less than 200 emails at a time on large inboxes fails.

I am sorry to say unless you had another local backup it would involve data recovery at your email provider to get those emails back.

enrico.agliotti
enrico.agliotti
more options

I tried to transfer 600 email from inbox on the IMAP server to a local folder and they completely disappeared. I'm very disappointed. This is a kind of error one can expect on version 0.1, not on 60.9.0!