Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Messages are being deleted when they should not be

  • 1 antwurd
  • 1 hat dit probleem
  • 3 werjeftes
  • Lêste antwurd fan Matt

Nathan Rosenthal
Nathan Rosenthal
more options

I have set message retention rules for each folder under my Comcast mail account but they are not being followed. For the main Inbox folder I only keep messages for 15 days but most for most other folders in this account I have selected not to delete messages automatically and not to use the account setting. Thunderbird has deleted messages in these folders anyway. I suspect the Inbox retention rule is being invoked.

I have changed the Account settings to "Do not delete". Perhaps that will help.

I have set message retention rules for each folder under my Comcast mail account but they are not being followed. For the main Inbox folder I only keep messages for 15 days but most for most other folders in this account I have selected not to delete messages automatically and not to use the account setting. Thunderbird has deleted messages in these folders anyway. I suspect the Inbox retention rule is being invoked. I have changed the Account settings to "Do not delete". Perhaps that will help.

Alle antwurden (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

despite any settings in Thunderbird, the server setting rule in IMAP mail accounts, so if comcast has say a 7 day retention on deleted mail, that will over ride your choices in Thunderbird.