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profile damaged after update to 68.3.1?

  • 3 antwurd
  • 1 hat dit probleem
  • 5 werjeftes
  • Lêste antwurd fan Alexander

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after the automatic update to 61.3.1 the profile appears damaged. None of my email folders are showing, I cannot check for new e-mail etc.. Some parts appear to work, when I type a new mail it does suggest existing email adresses. I can acces the Tools menu - account settings but nothing happens (no further menu appears). When I select a new profile the menu works correct.

after the automatic update to 61.3.1 the profile appears damaged. None of my email folders are showing, I cannot check for new e-mail etc.. Some parts appear to work, when I type a new mail it does suggest existing email adresses. I can acces the Tools menu - account settings but nothing happens (no further menu appears). When I select a new profile the menu works correct.
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Keazen oplossing

last person I saw that posted such a picture solved their problem by rebuilding the global database.

https://support.mozilla.org/en-US/kb/rebuilding-global-database

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Alle antwurden (3)

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Keazen oplossing

last person I saw that posted such a picture solved their problem by rebuilding the global database.

https://support.mozilla.org/en-US/kb/rebuilding-global-database

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thank you Matt, I'll try that and report back to you

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That did it! Thanks allot! Regards, Alexander