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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

playing any video is green when playing but the thumbnail show video why?

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the video seems to play but only in the thumbnail not on screen or full screen its just green

the video seems to play but only in the thumbnail not on screen or full screen its just green

Keazen oplossing

You may only be seeing the window where Firefox should place the video, but the overlay isn't working for some reason.

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting for changes to take effect.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

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Keazen oplossing

You may only be seeing the window where Firefox should place the video, but the overlay isn't working for some reason.

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting for changes to take effect.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.