Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Problems with loggin in to my account / sync

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Hi! I recently tried to sync my tablet and my phone with my PC. When I try to log in to my account, I get this error: https://gyazo.com/a409672f775b6a0c22309e7020b507b5 (fout means error in english) I can not login on my pc, and when I try to sync from my phone it does not work either. I tried to delete my account, then make it again and it did not work. Reinstalling / restarting my pc does not work either. Help!

Greetings, Jeffrey

Hi! I recently tried to sync my tablet and my phone with my PC. When I try to log in to my account, I get this error: https://gyazo.com/a409672f775b6a0c22309e7020b507b5 (''fout'' means error in english) I can not login on my pc, and when I try to sync from my phone it does not work either. I tried to delete my account, then make it again and it did not work. Reinstalling / restarting my pc does not work either. Help! Greetings, Jeffrey

Keazen oplossing

Thank you. But I can't do the malware checks as this is my business computer and I don't have the admin rights.

The problem is solved, though. It seems that it was a professional network issue. I finally managed to connect to sync with a new Firefox profile stored locally in D: .

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Keazen oplossing

Thank you. But I can't do the malware checks as this is my business computer and I don't have the admin rights.

The problem is solved, though. It seems that it was a professional network issue. I finally managed to connect to sync with a new Firefox profile stored locally in D: .