Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Why is Thunderbird deleting my messages, even when I don't want them deleted?

  • 1 antwurd
  • 1 hat dit probleem
  • 9 werjeftes
  • Lêste antwurd fan Stans

more options

When I download my messages in Thunderbird, I read them and intentionally delete the ones that I don't want to save. However, after I close the program and later return to it, all of my messages are deleted. I have not figured out in the "settings" menu how to prevent this. HELP!

When I download my messages in Thunderbird, I read them and intentionally delete the ones that I don't want to save. However, after I close the program and later return to it, all of my messages are deleted. I have not figured out in the "settings" menu how to prevent this. HELP!

Alle antwurden (1)

more options

First let's check if you've set Tbird to display unread emails only. Press the Alt key to unhide the menu bar if it is hidden, then go to View > Threads > All

Next, go to Tools > Account Settings > Synchronisation & Storage > Disk Space for the affected account. Check and make sure the option Don't Delete any messages is selected.

Finally, switch to the Server Settings > Message Storage and make sure the option Clean up Inbox on Exit is unchecked.

What type is the affected account, POP or IMAP?