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  • 10 antwurd
  • 1 hat dit probleem
  • 13 werjeftes
  • Lêste antwurd fan FredMcD

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while browsing the pages go black and then i have to reload pages. also my highlights images won't display any more.

while browsing the pages go black and then i have to reload pages. also my highlights images won't display any more.

Alle antwurden (10)

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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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This did not solve anything, still won't display highlights and browser quits and have to restart searches

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Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar.

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I notice this extension in your System Details list: Bing Search Engine That is not the official search engine that shows as Bing with ID "bing@search.mozilla.org" in your list.

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Either I am a dumbass or nothing is helping.. Is there no actual people support for Firefox because I am ready to just remove the whole fucking thing!

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I am an older gentleman with little computer knowledge and it doesn't make sense to have a program that doesn't offer customer support

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I took Firefox completely out of my computer(uninstalled and re-installed it). this still didn't resolve the problem. I had a full diagnostic done and no malware or viruses were detected

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Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar.

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this didn't help

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Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia