Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Breakpoint Exception 0x80000003

  • 4 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan bsfinkel

bsfinkel
bsfinkel
more options

I am running Firefox 84.0 (64-bit) in Windows 10 Professional 2004. Saturday I received a pop-up window: 

    firefox.exe - Application error
    The exception Breakpoint
    A breakpoint has been reached.
    (0x80000003) occurred in the application at location 0x00007FFAA7321425
    Click OK to terminate the program

Is there any way to determine what happened? Thanks.

I am running Firefox 84.0 (64-bit) in Windows 10 Professional 2004. Saturday I received a pop-up window: firefox.exe - Application error The exception Breakpoint A breakpoint has been reached. (0x80000003) occurred in the application at location 0x00007FFAA7321425 Click OK to terminate the program Is there any way to determine what happened? Thanks.

Alle antwurden (4)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

bsfinkel
bsfinkel Fraacheigener
more options

This was a one-time occurrence (so far in my Windows 10 lifetime). I assume that the problem was detected by Windows, not by Firefox. I just restarted Firefox in safe mode. What am I supposed to see? When the windows pop-up appeared over the weekend, I clicked OK to terminate Firefox (per the message), and I started Firefox.

What do I do if and when the next time the problem occurs? Do I take a dump of the Firefox processes before cancelling Firefox?

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If the problem goes away, that tells us one thing. If it does not, that tells us something else.

bsfinkel said
What do I do if and when the next time the problem occurs?

If you get a crash message from Firefox, send it in, then post it here.

bsfinkel
bsfinkel Fraacheigener
more options

Fred, as you might remember, I was ALWAYS running Firefox in safe mode when I was running Windows 7. In Windows 10, I have not seen the need to run in safe mode, and I have had few Firefox crashes, except on Exits. But those ended in early September when I installed 80.0.1.