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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I lost the old login password Credentials which I stored in Mozilla

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My hp note book agot a reset recently with the windows 10 and I lost the previous mozilla with all credentials login id and password which I stored in mozilla browser and same are replaced by Chrome Saved Credentials now what I do to retrieve my old credentials which I saved on Mozilla as I have seen many old answers from you I didn't found any folder with old data of Mozilla Please help me

My hp note book agot a reset recently with the windows 10 and I lost the previous mozilla with all credentials login id and password which I stored in mozilla browser and same are replaced by Chrome Saved Credentials now what I do to retrieve my old credentials which I saved on Mozilla as I have seen many old answers from you I didn't found any folder with old data of Mozilla Please help me

Alle antwurden (5)

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When you did the reset, did you choose to save your old data?

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You can check if you have a C:\Windows.old folder with your previous personal data.

Location used for the main profile that keeps your personal data (Root Directory on about:profiles).

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>

"AppData" is a hidden folder.

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FredMcD said

When you did the reset, did you choose to save your old data?

Yes I choosed to save the data but after reset I did not found the data in the login id even as If we save Login id and password should be synchronized with our login id

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Did you find a Windows.old folder?

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NO there is no folder within the C: as one of your answer is not available on my system E.g:


You can check if you have a C:\Windows.old folder with your previous personal data.

Location used for the main profile that keeps your personal data (Root Directory on about:profiles).

C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile> "AppData" is a hidden folder.