Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Crashes When Using Blackboard Ultra VLE (not just Collaborate, the full VLE)

  • 2 antwurd
  • 1 hat dit probleem
  • 9 werjeftes
  • Lêste antwurd fan cor-el

lt619
lt619
more options

I work for a university where we use Blackboard as the VLE. Blackboard recommends Chrome and Firefox, but I'm having issues with the new 'Ultra' upgrade.

Since the pandemic began, many universities have used Ultra Collaborate for synchronous online teaching, which produced some minor issues in Firefox that were, I suspect, related to the privacy settings.

We are now testing the full Ultra VLE, and I find that Firefox hangs, and I get an error message that advises that I stop. I've uploaded the screenshot below.

Any ideas?

I work for a university where we use Blackboard as the VLE. Blackboard recommends Chrome and Firefox, but I'm having issues with the new 'Ultra' upgrade. Since the pandemic began, many universities have used Ultra Collaborate for synchronous online teaching, which produced some minor issues in Firefox that were, I suspect, related to the privacy settings. We are now testing the full Ultra VLE, and I find that Firefox hangs, and I get an error message that advises that I stop. I've uploaded the screenshot below. Any ideas?
Keppele skermôfbyldingen

Alle antwurden (2)

FredMcD
FredMcD
more options

lt619 said
. . . and I get an error message that advises that I stop. I've uploaded the screenshot below.

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can also check the Firefox Task Manager (about:performance) and about:memory pages.

Some menus have been rearranged and "Task Manager" has been moved to the Help menu.