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Unable to load VPN

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I paid for one year subscription for the Mozilla VPN at the end of October. Now instead of giving me install instructions, it is asking me what subscription I want. How do I resolve this problem as it does not recognise my payment?

I paid for one year subscription for the Mozilla VPN at the end of October. Now instead of giving me install instructions, it is asking me what subscription I want. How do I resolve this problem as it does not recognise my payment?

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Hi

The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question: