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new install on windows computer, does not load folders as my mother computers using thunderbird

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David Zirin
David Zirin
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I installed thunderbird on my new computer, but the subfolders and folders are missing, only "inbox" without the folders.

I installed thunderbird on my new computer, but the subfolders and folders are missing, only "inbox" without the folders.

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david
david
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Please provide more information. What type of account? If folders are not showing, you might try highlighting the account in left folder pane, right-click and select 'subscribe' to see if account needs to subscribe to show folders.