Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Sending emails from Thunderbird using Spectrum

  • 2 antwurd
  • 9 hawwe dit probleem
  • 636 werjeftes
  • Lêste antwurd fan John C.

rprond
rprond
more options

I have been using Thunderbird as my email client for many years with Spectrum. I recently hit a problem with sending mail and Spectrum support has not been helpful ("We don't support 3rd party clients").

I can no longer send outgoing email using Thunderbird on any of my Spectrum email accounts.

I have no problem receiving incoming email on any of these accounts. I also don't have a problem sending email from my iPhone or iPad.

Any assistance would be very much appreciated.

I have been using Thunderbird as my email client for many years with Spectrum. I recently hit a problem with sending mail and Spectrum support has not been helpful ("We don't support 3rd party clients"). I can no longer send outgoing email using Thunderbird on any of my Spectrum email accounts. I have no problem receiving incoming email on any of these accounts. I also don't have a problem sending email from my iPhone or iPad. Any assistance would be very much appreciated.

Keazen oplossing

For my desktop: I solved this by Changing the outgoing Server (SMTP): back to the default setting of Charter Communication - mobile.charter.net. I believe Thunderbirds update switched "mobile charter.net

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (2)

rprond
rprond Fraacheigener
more options

Keazen oplossing

For my desktop: I solved this by Changing the outgoing Server (SMTP): back to the default setting of Charter Communication - mobile.charter.net. I believe Thunderbirds update switched "mobile charter.net

John C.
John C.
more options

rprond said
For my desktop: I solved this by Changing the outgoing Server (SMTP): back to the default setting of Charter Communication - mobile.charter.net. I believe Thunderbirds update switched "mobile charter.net

I'm sorry, but I simply don't understand the chosen solution. The last sentence seems to be incomplete. Can anybody please clarify what the actual solution is? TIA.