Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

2FA Not working.

  • 2 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan cor-el

whytec
whytec
more options

I'm trying to set up 2FA on my account. I scan the QR code and the generated codes do not work. I've tried many times. Firefox is the ONLY account I have that does not work. Any ideas? Using Google Authenticator.

I'm trying to set up 2FA on my account. I scan the QR code and the generated codes do not work. I've tried many times. Firefox is the ONLY account I have that does not work. Any ideas? Using Google Authenticator.

Alle antwurden (2)

Dropa
Dropa
more options

Google authenticator isn't a Firefox product but Google so your information how to use will have to come from Google support. What are you using to generate the QR code and scan?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure the time and timezone are correct on all devices including the mobile device with the authenticator app as the TOTP code is only valid for thirty seconds.