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Site preview function not working

  • 6 antwurd
  • 0 hawwe dit probleem
  • 21 werjeftes
  • Lêste antwurd fan RandyGibbons

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The preview function (loading a preview web page) in Wordpress is now generating an 'Oops that page not found error.' A relatively recent problem. My Enhanced Tracking Protection is set to Standard, but I get the same problem when set to Strict. I do not have this problem with Chrome or Microsoft Edge.

The preview function (loading a preview web page) in Wordpress is now generating an 'Oops that page not found error.' A relatively recent problem. My Enhanced Tracking Protection is set to Standard, but I get the same problem when set to Strict. I do not have this problem with Chrome or Microsoft Edge.

Alle antwurden (6)

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Did you compare the URL that Firefox tries to open with the URL that works in other browsers to see if there is a difference?

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The URL is the same. What does that signify?

(NB: I forgot to note that the same problem occurs when I do this in a private window in Firefox.)

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Do you have to authenticate to be able to access the page (i.e. a session ID cookie needs to be send) ?

You can check for issues with Total Cookie Protection.

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Messing around (so to speak) with the Wordpress help folks, we were able to fix the problem. We did this by exercising the WP function for creating a new post from an existing one. Cookie-wise, the new post starts with a clean slate. Our imperfect diagnosis: the introduction of Firefox's 'cookie protection' features somehow corrupted the underlying cookies that the Wordpress generate-preview function uses, and no fiddling with the settings for the 'cookie protection' features was able to fix the problem. Anyway, problem fixed, and thanks for your help.

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Did you try disabling Tracking Protection for the site?

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Yes, for the record, (that is, I tried disabling Tracking Protection for that site), but it didn't fix the problem.