We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Gah. Your tab just crashed.---This happens everytime I search for anything. If i click something it works fine ,,Just the search causes it to crash. Safari works perfectly.

As mentioned above, if you can reply with the crash report ID, we should be able to look into this for you.

Unsubmitted Crash Reports Report ID Date Crashed DBA5C31D-A6A2-40D2-9BEF-5A664A997635 11/16/10, 8:15 AM 46A64FBD-4204-45C9-A8CE-B9E0DC4F4996 11/16/10, 8:01 AM Submitted Crash Reports Report ID Date Submitted bp-eaf7d554-869e-4644-80d8-7fad32100317 3/17/10, 8:28 AM View bp-a0586ec8-b9e4-40f4-ada0-17aa42090906 9/6/09, 7:54 AM View

As I stated earlier it only happens when i do a search?

A tab crash (Gah. Your tab just crashed) can be hard to troubleshoot as you may not get the crash reporter.

What search engine do you use ?

• https://support.mozilla.org/en-US/kb/change-your-default-search-settings-firefox

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

• switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
• do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

• https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode
• https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

Hope we can sort this...

bp-3c54f6fd-6328-4c8d-a8c1-3fb780240417 17/04/2024, 19:04 View bp-8ac497de-50d8-44b1-95f0-95b371180815 15/08/2018, 08:55 View bp-769cc8b0-e2b5-41d6-a99d-612181170908 08/09/2017, 08:53 View bp-dc4fdd99-dbe9-4675-8d63-29b342170123 23/01/2017, 07:08 View bp-94152436-4279-48fa-ad18-218b22161218 18/12/2016, 17:09 View