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Thunderbird crashes when trying to open settings

paul.klemann
paul.klemann
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I tried to open settings because I need to change account passwords. As soon as I open settings Thunderbird crashes after showing the settings page for half a second. Latest Thunderbird version under latest windows 11 version. Anyone else has this problem? Restarting the PC (miracle cure for problems under windows) did not solve the problem. Anyone else has this? Anyone knows a solution?

I cannot access my accounts passwords, so the problem is rather worrisome and urgent.

I tried to open settings because I need to change account passwords. As soon as I open settings Thunderbird crashes after showing the settings page for half a second. Latest Thunderbird version under latest windows 11 version. Anyone else has this problem? Restarting the PC (miracle cure for problems under windows) did not solve the problem. Anyone else has this? Anyone knows a solution? I cannot access my accounts passwords, so the problem is rather worrisome and urgent.

Alle antwurden (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Are you using Bitdefender? If not, which AV software?

Behelpsum?

paul.klemann
paul.klemann Fraacheigener
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Hi Wayne, yes I am using Bitdefender.

Behelpsum?

paul.klemann
paul.klemann Fraacheigener
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By the way, I am also using Surfshark as VPN. But Thunderbird is set to bypass the VPN.

Behelpsum?

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