Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Connection to my RBC account developed problems a few days ago.

  • 2 antwurd
  • 0 hawwe dit probleem
  • 7 werjeftes
  • Lêste antwurd fan pb29

pb29
pb29
more options

A few days ago, I noticed erratic behavior in Firefox while connected to my RBC account. As an example, I can't login to RBC without problems, but several links on subsequent pages won't load. Also, when I hit the exit button to sign out, the process fails. RBC tells me that in recent weeks they made changes on their end to some security aspects of their site. I have no problems accessing that site in safari, but Firefox is my preferred browser. I'm hoping this is something Mozilla can look into. I doubt that I'm the only one having a problem.

A few days ago, I noticed erratic behavior in Firefox while connected to my RBC account. As an example, I can't login to RBC without problems, but several links on subsequent pages won't load. Also, when I hit the exit button to sign out, the process fails. RBC tells me that in recent weeks they made changes on their end to some security aspects of their site. I have no problems accessing that site in safari, but Firefox is my preferred browser. I'm hoping this is something Mozilla can look into. I doubt that I'm the only one having a problem.

Alle antwurden (2)

markwarner22
markwarner22
more options

Some Financial or sensitive sites require a verified browser to login to access their database and if this is one of them then you need to use their approved browser to access those sites. There's nothing much Firefox browser user help forum can do when such sites require this kinda access.

Behelpsum?

pb29
pb29 Fraacheigener
more options

Thanks, Mark. I just noticed that I have a typo in my description of the problem. Might not make much difference in your reply, but it should have said I can login to RBC without problems. This is the browser I've been using with RBC for a long time. Maybe verification is what got affected by their security changes.

Behelpsum?

In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.