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forgot primary password

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grainne.norton
grainne.norton
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I cant remember what primary password I have set for my account. I have seen the notes on how to reset it and the caution note about possible loss of certificates, keys etc. I am unsure what these things are but can you please advise if I will loose my emails and folders I have sorted them all into?

I cant remember what primary password I have set for my account. I have seen the notes on how to reset it and the caution note about possible loss of certificates, keys etc. I am unsure what these things are but can you please advise if I will loose my emails and folders I have sorted them all into?

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david
david
  • Top 10 Contributor
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  1. Choose Tools -> Developer Tools > Error Console, paste the expression: 
  openDialog("chrome://pippki/content/resetpassword.xhtml")
  1. the, press the Evaluate button. That will open a dialog asking you if you want to reset your password. If Evaluate is not seen, press enter key.
  2. When prompted, press the Reset button.

https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-primary-password#w_resetting-your-primary-password-if-you-have-forgotten-it

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