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Why am I having trouble opening Firefox when I can easily open Internet Expolorer and my e-mail. I prefer Firefox, but I seem to be doomed to use I.E.

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Didn't know this was a "descirption" field, but, my problem, as shown below, is that I cannot easily open Firefox as I once could. So, I'm using I.E., but I wish I were back in Firefox as my bookmarks/favourites are there.

Crash ID(s)

can't find

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

Didn't know this was a "descirption" field, but, my problem, as shown below, is that I cannot easily open Firefox as I once could. So, I'm using I.E., but I wish I were back in Firefox as my bookmarks/favourites are there. == Crash ID(s) == can't find == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

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I am having a problem using quick launch buttons for FoxFire only. My quick launch buttons work great for everything but FoxFire??? Also when Fox Fire updates, it always deletes all my quick launch buttons??? Is there a reason why it does this??? Please assist me because I prefer using FoxFire over all others. Thank you Tony