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cant uninstall -keep saying close firefox but I cant find away to close it

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I have a problem with my IBFX website. Cant update it. cant unistall firefox because it says it is running but I cant find where to close it

URL of affected sites

http://

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

I have a problem with my IBFX website. Cant update it. cant unistall firefox because it says it is running but I cant find where to close it == URL of affected sites == http:// == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

Alle antwurden (3)

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If you open Windows' task manager (press CTRL+SHIFT+ESC in your keyboard), under the "Processes" tab, you can terminate "firefox.exe".

If it's running, of course.

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My problem is when I go to the 'helper' file and click on it, nothing happens. I can't do it in the Control Panel either. I do have IObit's Uninstaller 2 and I've had good luck with it taking out unwanted programs. Will it do Firefox?

P.S. I may have an administrator problem on my computer...

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