Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

When I try to install vFirefox v3.6.8, The update could not be installed. "msg says" Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again

  • 1 antwurd
  • 13 hawwe dit probleem
  • 8 werjeftes
  • Lêste antwurd fan TonyE

mcrobins1
mcrobins1
more options

I have Firefox ver 3.6.7 installed and when It try's to update to 3.6.8 - Install fails and with this phrase in a answer box " The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again." I have no other versions of Firefox loaded and I am not sure what to do?

It seems to stay in this loop loading and then fails. Note: the green progress bar never seems to make it to the end.

I end up having to cancel the install then Firefox 3.6.7 runs fine. This ver 3.6.8 is running with no issues on my laptop.

I have Firefox ver 3.6.7 installed and when It try's to update to 3.6.8 - Install fails and with this phrase in a answer box " The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again." I have no other versions of Firefox loaded and I am not sure what to do? It seems to stay in this loop loading and then fails. Note: the green progress bar never seems to make it to the end. I end up having to cancel the install then Firefox 3.6.7 runs fine. This ver 3.6.8 is running with no issues on my laptop.

Alle antwurden (1)

TonyE
TonyE
  • Moderator
more options

This article should help - http://kb.mozillazine.org/Software_Update#Software_Update_Failed._The_update_could_not_be_installed