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Why does Adobe Flash plugin still crash even after executing FlashAid?

  • 1 antwurd
  • 13 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan colliers

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This report was generated by Flash Aid: Ubuntu Architecture

Linux ubuntu 2.6.32-28-generic-pae #55-Ubuntu SMP Mon Jan 10 22:34:08 UTC 2011 i686 GNU/Linux

Ubuntu Version

DISTRIB_ID=Ubuntu DISTRIB_RELEASE=10.04 DISTRIB_CODENAME=lucid DISTRIB_DESCRIPTION="Ubuntu 10.04.2 LTS"

Firefox Packages

firefox install firefox-branding install firefox-gnome-support install

Firefox binaries

/usr/bin/firefox /usr/bin/firefox: symbolic link to `../lib/firefox-3.6.13/firefox.sh' /usr/local/bin/firefox: ERROR: cannot open `/usr/local/bin/firefox' (No such file or directory) /opt/firefox/firefox: ERROR: cannot open `/opt/firefox/firefox' (No such file or directory)

Firefox divertion

/usr/bin/firefox.ubuntu: ERROR: cannot open `/usr/bin/firefox.ubuntu' (No such file or directory)

Sources

google-earth.list.save lucid-partner.list lucid-partner.list.save medibuntu.list

Flash packages

adobe-flashplugin install Plugin locations

/home/john/.mozilla/plugins/libflashplayer.so /usr/lib/adobe-flashplugin/libflashplayer.so /windows/.Trash-john/.mozilla/plugins/libflashplayer.so /windows/.Trash-john/john/.mozilla/plugins/libflashplayer.so

/usr/lib/firefox/plugins/flashplugin-alternative.so /usr/lib/iceape/plugins/flashplugin-alternative.so /usr/lib/iceweasel/plugins/flashplugin-alternative.so /usr/lib/midbrowser/plugins/flashplugin-alternative.so /usr/lib/mozilla/plugins/flashplugin-alternative.so /usr/lib/xulrunner/plugins/flashplugin-alternative.so /usr/lib/xulrunner-addons/plugins/flashplugin-alternative.so

Flash symlinks


/usr/lib/mozilla/plugins/libflashplayer.so: ERROR: cannot open `/usr/lib/mozilla/plugins/libflashplayer.so' (No such file or directory) /usr/lib/mozilla/plugins/flashplugin-alternative.so: symbolic link to `/etc/alternatives/mozilla-flashplugin' /etc/alternatives/mozilla-flashplugin: symbolic link to `/usr/lib/adobe-flashplugin/libflashplayer.so' /usr/lib/flashplugin-installer/libflashplayer.so: ERROR: cannot open `/usr/lib/flashplugin-installer/libflashplayer.so' (No such file or directory) /usr/lib/flashplugin-nonfree/libflashplayer.so: ERROR: cannot open `/usr/lib/flashplugin-nonfree/libflashplayer.so' (No such file or directory) /usr/lib/adobe-flashplugin/libflashplayer.so: ELF 32-bit LSB shared object, Intel 80386, version 1 (SYSV), dynamically linked, stripped /usr/lib/lightspark/lightspark.so: ERROR: cannot open `/usr/lib/lightspark/lightspark.so' (No such file or directory) /usr/lib/swfdec-mozilla/libswfdecmozilla.so: ERROR: cannot open `/usr/lib/swfdec-mozilla/libswfdecmozilla.so' (No such file or directory) /usr/lib/gnash/libgnashplugin.so: ERROR: cannot open `/usr/lib/gnash/libgnashplugin.so' (No such file or directory) /var/lib/flashplugin-installer/npwrapper.libflashplayer.so: ERROR: cannot open `/var/lib/flashplugin-installer/npwrapper.libflashplayer.so' (No such file or directory) /var/lib/flashplugin-nonfree/npwrapper.libflashplayer.so: ERROR: cannot open `/var/lib/flashplugin-nonfree/npwrapper.libflashplayer.so' (No such file or directory)

pluginreg.dat

Generated File. Do not edit.

[HEADER] Version:0.11:$

[PLUGINS] IcedTeaPlugin.so:$ /usr/lib/jvm/java-6-openjdk/jre/lib/i386/IcedTeaPlugin.so:$

$

1294458897000:1:5:$ The IcedTea NPR Web Browser Plugin (using IcedTea6 1.9.4 (6b20-1.9.4-0ubuntu1~10.04.1)) executes Java applets.:$ IcedTea NPR Web Browser Plugin (using IcedTea6 1.9.4 (6b20-1.9.4-0ubuntu1~10.04.1)):$ 34 0:application/x-java-vm:IcedTea:class,jar:$ 1:application/x-java-applet:IcedTea:class,jar:$ 2:application/x-java-applet;version=1.1:IcedTea:class,jar:$ 3:application/x-java-applet;version=1.1.1:IcedTea:class,jar:$ 4:application/x-java-applet;version=1.1.2:IcedTea:class,jar:$ 5:application/x-java-applet;version=1.1.3:IcedTea:class,jar:$ 6:application/x-java-applet;version=1.2:IcedTea:class,jar:$ 7:application/x-java-applet;version=1.2.1:IcedTea:class,jar:$ 8:application/x-java-applet;version=1.2.2:IcedTea:class,jar:$ 9:application/x-java-applet;version=1.3:IcedTea:class,jar:$ 10:application/x-java-applet;version=1.3.1:IcedTea:class,jar:$ 11:application/x-java-applet;version=1.4:IcedTea:class,jar:$ 12:application/x-java-applet;version=1.4.1:IcedTea:class,jar:$ 13:application/x-java-applet;version=1.4.2:IcedTea:class,jar:$ 14:application/x-java-applet;version=1.5:IcedTea:class,jar:$ 15:application/x-java-applet;version=1.6:IcedTea:class,jar:$ 16:application/x-java-applet;jpi-version=1.6.0_20:IcedTea:class,jar:$ 17:application/x-java-bean:IcedTea:class,jar:$ 18:application/x-java-bean;version=1.1:IcedTea:class,jar:$ 19:application/x-java-bean;version=1.1.1:IcedTea:class,jar:$ 20:application/x-java-bean;version=1.1.2:IcedTea:class,jar:$ 21:application/x-java-bean;version=1.1.3:IcedTea:class,jar:$ 22:application/x-java-bean;version=1.2:IcedTea:class,jar:$ 23:application/x-java-bean;version=1.2.1:IcedTea:class,jar:$ 24:application/x-java-bean;version=1.2.2:IcedTea:class,jar:$ 25:application/x-java-bean;version=1.3:IcedTea:class,jar:$ 26:application/x-java-bean;version=1.3.1:IcedTea:class,jar:$ 27:application/x-java-bean;version=1.4:IcedTea:class,jar:$ 28:application/x-java-bean;version=1.4.1:IcedTea:class,jar:$ 29:application/x-java-bean;version=1.4.2:IcedTea:class,jar:$ 30:application/x-java-bean;version=1.5:IcedTea:class,jar:$ 31:application/x-java-bean;version=1.6:IcedTea:class,jar:$ 32:application/x-java-bean;jpi-version=1.6.0_20:IcedTea:class,jar:$ 33:application/x-java-vm-npruntime:::$ libflashplayer.so:$ /usr/lib/adobe-flashplugin/libflashplayer.so:$

$

1290020895000:1:5:$ Shockwave Flash 10.1 r102:$ Shockwave Flash:$ 2 0:application/x-shockwave-flash:Shockwave Flash:swf:$ 1:application/futuresplash:FutureSplash Player:spl:$ librhythmbox-itms-detection-plugin.so:$ /usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so:$

$

1277463660000:1:5:$ This plug-in detects the presence of iTunes when opening iTunes Store URLs in a web page with Firefox.:$ iTunes Application Detector:$ 1 0:application/itunes-plugin:::$ libtotem-narrowspace-plugin.so:$ /usr/lib/mozilla/plugins/libtotem-narrowspace-plugin.so:$

$

1274279893000:1:5:$ The <a href="http://www.gnome.org/projects/totem/">Totem</a> 2.30.2 plugin handles video and audio streams.:$ QuickTime Plug-in 7.6.6:$ 5 0:video/quicktime:QuickTime video:mov:$ 1:video/mp4:MPEG-4 video:mp4:$ 2:image/x-macpaint:MacPaint Bitmap image:pntg:$ 3:image/x-quicktime:Macintosh Quickdraw/PICT drawing:pict, pict1, pict2:$ 4:video/x-m4v:MPEG-4 video:m4v:$ libtotem-mully-plugin.so:$ /usr/lib/mozilla/plugins/libtotem-mully-plugin.so:$

$

1274279893000:1:5:$ DivX Web Player version 1.4.0.233:$ DivX® Web Player:$ 1 0:video/divx:AVI video:divx:$ libtotem-gmp-plugin.so:$ /usr/lib/mozilla/plugins/libtotem-gmp-plugin.so:$

$

1274279893000:1:5:$ The <a href="http://www.gnome.org/projects/totem/">Totem</a> 2.30.2 plugin handles video and audio streams.:$ Windows Media Player Plug-in 10 (compatible; Totem):$ 13 0:application/x-mplayer2:AVI video:avi, wma, wmv:$ 1:video/x-ms-asf-plugin:ASF video:asf, wmv:$ 2:video/x-msvideo:AVI video:asf, wmv:$ 3:video/x-ms-asf:ASF video:asf:$ 4:video/x-ms-wmv:Windows Media video:wmv:$ 5:video/x-wmv:Windows Media video:wmv:$ 6:video/x-ms-wvx:Windows Media video:wmv:$ 7:video/x-ms-wm:Windows Media video:wmv:$ 8:video/x-ms-wmp:Windows Media video:wmv:$ 9:application/x-ms-wms:Windows Media video:wms:$ 10:application/x-ms-wmp:Windows Media video:wmp:$ 11:application/asx:Microsoft ASX playlist:asx:$ 12:audio/x-ms-wma:Windows Media audio:wma:$ libtotem-cone-plugin.so:$ /usr/lib/mozilla/plugins/libtotem-cone-plugin.so:$

$

1274279893000:1:5:$ The <a href="http://www.gnome.org/projects/totem/">Totem</a> 2.30.2 plugin handles video and audio streams.:$ VLC Multimedia Plugin (compatible Totem 2.30.2):$ 19 0:application/x-vlc-plugin:VLC Multimedia Plugin::$ 1:application/vlc:VLC Multimedia Plugin::$ 2:video/x-google-vlc-plugin:VLC Multimedia Plugin::$ 3:application/x-ogg:Ogg multimedia file:ogg:$ 4:application/ogg:Ogg multimedia file:ogg:$ 5:audio/ogg:Ogg Audio:oga:$ 6:audio/x-ogg:Ogg Audio:ogg:$ 7:video/ogg:Ogg Video:ogv:$ 8:video/x-ogg:Ogg Video:ogg:$ 9:application/annodex:Annodex exchange format:anx:$ 10:audio/annodex:Annodex Audio:axa:$ 11:video/annodex:Annodex Video:axv:$ 12:video/mpeg:MPEG video:mpg, mpeg, mpe:$ 13:audio/wav:WAV audio:wav:$ 14:audio/x-wav:WAV audio:wav:$ 15:audio/mpeg:MP3 audio:mp3:$ 16:application/x-nsv-vp3-mp3:NullSoft video:nsv:$ 17:video/flv:Flash video:flv:$ 18:application/x-totem-plugin:Totem Multimedia plugin::$ nppdf.so:$ /usr/lib/mozilla/plugins/nppdf.so:$

$

1295585662000:1:5:$ The Adobe Reader plugin is used to enable viewing of PDF and FDF files from within the browser. :$ Adobe Reader 9.4:$ 5 0:application/pdf:Portable Document Format:pdf:$ 1:application/vnd.fdf:Acrobat Forms Data Format:fdf:$ 2:application/vnd.adobe.xfdf:XML Version of Acrobat Forms Data Format:xfdf:$ 3:application/vnd.adobe.xdp+xml:Acrobat XML Data Package:xdp:$ 4:application/vnd.adobe.xfd+xml:Adobe FormFlow99 Data File:xfd:$ libflashplayer.so:$ /home/john/.mozilla/plugins/libflashplayer.so:$

$

1166154660000:1:5:$ Shockwave Flash 9.0 r31:$ Shockwave Flash:$ 2 0:application/x-shockwave-flash:Shockwave Flash:swf:$ 1:application/futuresplash:FutureSplash Player:spl:$

This report was generated by Flash Aid: Ubuntu Architecture Linux ubuntu 2.6.32-28-generic-pae #55-Ubuntu SMP Mon Jan 10 22:34:08 UTC 2011 i686 GNU/Linux Ubuntu Version DISTRIB_ID=Ubuntu DISTRIB_RELEASE=10.04 DISTRIB_CODENAME=lucid DISTRIB_DESCRIPTION="Ubuntu 10.04.2 LTS" Firefox Packages firefox install firefox-branding install firefox-gnome-support install Firefox binaries /usr/bin/firefox /usr/bin/firefox: symbolic link to `../lib/firefox-3.6.13/firefox.sh' /usr/local/bin/firefox: ERROR: cannot open `/usr/local/bin/firefox' (No such file or directory) /opt/firefox/firefox: ERROR: cannot open `/opt/firefox/firefox' (No such file or directory) Firefox divertion /usr/bin/firefox.ubuntu: ERROR: cannot open `/usr/bin/firefox.ubuntu' (No such file or directory) Sources google-earth.list.save lucid-partner.list lucid-partner.list.save medibuntu.list Flash packages adobe-flashplugin install Plugin locations /home/john/.mozilla/plugins/libflashplayer.so /usr/lib/adobe-flashplugin/libflashplayer.so /windows/.Trash-john/.mozilla/plugins/libflashplayer.so /windows/.Trash-john/john/.mozilla/plugins/libflashplayer.so /usr/lib/firefox/plugins/flashplugin-alternative.so /usr/lib/iceape/plugins/flashplugin-alternative.so /usr/lib/iceweasel/plugins/flashplugin-alternative.so /usr/lib/midbrowser/plugins/flashplugin-alternative.so /usr/lib/mozilla/plugins/flashplugin-alternative.so /usr/lib/xulrunner/plugins/flashplugin-alternative.so /usr/lib/xulrunner-addons/plugins/flashplugin-alternative.so Flash symlinks /usr/lib/mozilla/plugins/libflashplayer.so: ERROR: cannot open `/usr/lib/mozilla/plugins/libflashplayer.so' (No such file or directory) /usr/lib/mozilla/plugins/flashplugin-alternative.so: symbolic link to `/etc/alternatives/mozilla-flashplugin' /etc/alternatives/mozilla-flashplugin: symbolic link to `/usr/lib/adobe-flashplugin/libflashplayer.so' /usr/lib/flashplugin-installer/libflashplayer.so: ERROR: cannot open `/usr/lib/flashplugin-installer/libflashplayer.so' (No such file or directory) /usr/lib/flashplugin-nonfree/libflashplayer.so: ERROR: cannot open `/usr/lib/flashplugin-nonfree/libflashplayer.so' (No such file or directory) /usr/lib/adobe-flashplugin/libflashplayer.so: ELF 32-bit LSB shared object, Intel 80386, version 1 (SYSV), dynamically linked, stripped /usr/lib/lightspark/lightspark.so: ERROR: cannot open `/usr/lib/lightspark/lightspark.so' (No such file or directory) /usr/lib/swfdec-mozilla/libswfdecmozilla.so: ERROR: cannot open `/usr/lib/swfdec-mozilla/libswfdecmozilla.so' (No such file or directory) /usr/lib/gnash/libgnashplugin.so: ERROR: cannot open `/usr/lib/gnash/libgnashplugin.so' (No such file or directory) /var/lib/flashplugin-installer/npwrapper.libflashplayer.so: ERROR: cannot open `/var/lib/flashplugin-installer/npwrapper.libflashplayer.so' (No such file or directory) /var/lib/flashplugin-nonfree/npwrapper.libflashplayer.so: ERROR: cannot open `/var/lib/flashplugin-nonfree/npwrapper.libflashplayer.so' (No such file or directory) pluginreg.dat Generated File. Do not edit. [HEADER] Version:0.11:$ [PLUGINS] IcedTeaPlugin.so:$ /usr/lib/jvm/java-6-openjdk/jre/lib/i386/IcedTeaPlugin.so:$ :$ 1294458897000:1:5:$ The IcedTea NPR Web Browser Plugin (using IcedTea6 1.9.4 (6b20-1.9.4-0ubuntu1~10.04.1)) executes Java applets.:$ IcedTea NPR Web Browser Plugin (using IcedTea6 1.9.4 (6b20-1.9.4-0ubuntu1~10.04.1)):$ 34 0:application/x-java-vm:IcedTea:class,jar:$ 1:application/x-java-applet:IcedTea:class,jar:$ 2:application/x-java-applet;version=1.1:IcedTea:class,jar:$ 3:application/x-java-applet;version=1.1.1:IcedTea:class,jar:$ 4:application/x-java-applet;version=1.1.2:IcedTea:class,jar:$ 5:application/x-java-applet;version=1.1.3:IcedTea:class,jar:$ 6:application/x-java-applet;version=1.2:IcedTea:class,jar:$ 7:application/x-java-applet;version=1.2.1:IcedTea:class,jar:$ 8:application/x-java-applet;version=1.2.2:IcedTea:class,jar:$ 9:application/x-java-applet;version=1.3:IcedTea:class,jar:$ 10:application/x-java-applet;version=1.3.1:IcedTea:class,jar:$ 11:application/x-java-applet;version=1.4:IcedTea:class,jar:$ 12:application/x-java-applet;version=1.4.1:IcedTea:class,jar:$ 13:application/x-java-applet;version=1.4.2:IcedTea:class,jar:$ 14:application/x-java-applet;version=1.5:IcedTea:class,jar:$ 15:application/x-java-applet;version=1.6:IcedTea:class,jar:$ 16:application/x-java-applet;jpi-version=1.6.0_20:IcedTea:class,jar:$ 17:application/x-java-bean:IcedTea:class,jar:$ 18:application/x-java-bean;version=1.1:IcedTea:class,jar:$ 19:application/x-java-bean;version=1.1.1:IcedTea:class,jar:$ 20:application/x-java-bean;version=1.1.2:IcedTea:class,jar:$ 21:application/x-java-bean;version=1.1.3:IcedTea:class,jar:$ 22:application/x-java-bean;version=1.2:IcedTea:class,jar:$ 23:application/x-java-bean;version=1.2.1:IcedTea:class,jar:$ 24:application/x-java-bean;version=1.2.2:IcedTea:class,jar:$ 25:application/x-java-bean;version=1.3:IcedTea:class,jar:$ 26:application/x-java-bean;version=1.3.1:IcedTea:class,jar:$ 27:application/x-java-bean;version=1.4:IcedTea:class,jar:$ 28:application/x-java-bean;version=1.4.1:IcedTea:class,jar:$ 29:application/x-java-bean;version=1.4.2:IcedTea:class,jar:$ 30:application/x-java-bean;version=1.5:IcedTea:class,jar:$ 31:application/x-java-bean;version=1.6:IcedTea:class,jar:$ 32:application/x-java-bean;jpi-version=1.6.0_20:IcedTea:class,jar:$ 33:application/x-java-vm-npruntime:::$ libflashplayer.so:$ /usr/lib/adobe-flashplugin/libflashplayer.so:$ :$ 1290020895000:1:5:$ Shockwave Flash 10.1 r102:$ Shockwave Flash:$ 2 0:application/x-shockwave-flash:Shockwave Flash:swf:$ 1:application/futuresplash:FutureSplash Player:spl:$ librhythmbox-itms-detection-plugin.so:$ /usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so:$ :$ 1277463660000:1:5:$ This plug-in detects the presence of iTunes when opening iTunes Store URLs in a web page with Firefox.:$ iTunes Application Detector:$ 1 0:application/itunes-plugin:::$ libtotem-narrowspace-plugin.so:$ /usr/lib/mozilla/plugins/libtotem-narrowspace-plugin.so:$ :$ 1274279893000:1:5:$ The <a href="http://www.gnome.org/projects/totem/">Totem</a> 2.30.2 plugin handles video and audio streams.:$ QuickTime Plug-in 7.6.6:$ 5 0:video/quicktime:QuickTime video:mov:$ 1:video/mp4:MPEG-4 video:mp4:$ 2:image/x-macpaint:MacPaint Bitmap image:pntg:$ 3:image/x-quicktime:Macintosh Quickdraw/PICT drawing:pict, pict1, pict2:$ 4:video/x-m4v:MPEG-4 video:m4v:$ libtotem-mully-plugin.so:$ /usr/lib/mozilla/plugins/libtotem-mully-plugin.so:$ :$ 1274279893000:1:5:$ DivX Web Player version 1.4.0.233:$ DivX® Web Player:$ 1 0:video/divx:AVI video:divx:$ libtotem-gmp-plugin.so:$ /usr/lib/mozilla/plugins/libtotem-gmp-plugin.so:$ :$ 1274279893000:1:5:$ The <a href="http://www.gnome.org/projects/totem/">Totem</a> 2.30.2 plugin handles video and audio streams.:$ Windows Media Player Plug-in 10 (compatible; Totem):$ 13 0:application/x-mplayer2:AVI video:avi, wma, wmv:$ 1:video/x-ms-asf-plugin:ASF video:asf, wmv:$ 2:video/x-msvideo:AVI video:asf, wmv:$ 3:video/x-ms-asf:ASF video:asf:$ 4:video/x-ms-wmv:Windows Media video:wmv:$ 5:video/x-wmv:Windows Media video:wmv:$ 6:video/x-ms-wvx:Windows Media video:wmv:$ 7:video/x-ms-wm:Windows Media video:wmv:$ 8:video/x-ms-wmp:Windows Media video:wmv:$ 9:application/x-ms-wms:Windows Media video:wms:$ 10:application/x-ms-wmp:Windows Media video:wmp:$ 11:application/asx:Microsoft ASX playlist:asx:$ 12:audio/x-ms-wma:Windows Media audio:wma:$ libtotem-cone-plugin.so:$ /usr/lib/mozilla/plugins/libtotem-cone-plugin.so:$ :$ 1274279893000:1:5:$ The <a href="http://www.gnome.org/projects/totem/">Totem</a> 2.30.2 plugin handles video and audio streams.:$ VLC Multimedia Plugin (compatible Totem 2.30.2):$ 19 0:application/x-vlc-plugin:VLC Multimedia Plugin::$ 1:application/vlc:VLC Multimedia Plugin::$ 2:video/x-google-vlc-plugin:VLC Multimedia Plugin::$ 3:application/x-ogg:Ogg multimedia file:ogg:$ 4:application/ogg:Ogg multimedia file:ogg:$ 5:audio/ogg:Ogg Audio:oga:$ 6:audio/x-ogg:Ogg Audio:ogg:$ 7:video/ogg:Ogg Video:ogv:$ 8:video/x-ogg:Ogg Video:ogg:$ 9:application/annodex:Annodex exchange format:anx:$ 10:audio/annodex:Annodex Audio:axa:$ 11:video/annodex:Annodex Video:axv:$ 12:video/mpeg:MPEG video:mpg, mpeg, mpe:$ 13:audio/wav:WAV audio:wav:$ 14:audio/x-wav:WAV audio:wav:$ 15:audio/mpeg:MP3 audio:mp3:$ 16:application/x-nsv-vp3-mp3:NullSoft video:nsv:$ 17:video/flv:Flash video:flv:$ 18:application/x-totem-plugin:Totem Multimedia plugin::$ nppdf.so:$ /usr/lib/mozilla/plugins/nppdf.so:$ :$ 1295585662000:1:5:$ The Adobe Reader plugin is used to enable viewing of PDF and FDF files from within the browser. :$ Adobe Reader 9.4:$ 5 0:application/pdf:Portable Document Format:pdf:$ 1:application/vnd.fdf:Acrobat Forms Data Format:fdf:$ 2:application/vnd.adobe.xfdf:XML Version of Acrobat Forms Data Format:xfdf:$ 3:application/vnd.adobe.xdp+xml:Acrobat XML Data Package:xdp:$ 4:application/vnd.adobe.xfd+xml:Adobe FormFlow99 Data File:xfd:$ libflashplayer.so:$ /home/john/.mozilla/plugins/libflashplayer.so:$ :$ 1166154660000:1:5:$ Shockwave Flash 9.0 r31:$ Shockwave Flash:$ 2 0:application/x-shockwave-flash:Shockwave Flash:swf:$ 1:application/futuresplash:FutureSplash Player:spl:$

Bewurke troch colliers op

Alle antwurden (1)

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PROBLEM SOLVED. There were two versions of Flashplayer installed. I re-ran Flash Aid and it sorted the problem.

Why does Adobe not resolve this problem at installation or upgrade time????