Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Installed/uninstalled beta 4 and now 3.6 display permanently 80%

  • 1 antwurd
  • 2 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan cor-el

piano13
piano13
more options

I tried ff beta 4.* a month ago. Uninstalled it. Still had both directories in Program Files, so kept the 3.6.13 version. Now display in ff is not full page size, displays submenus in black (can't easily read them), and toolbars sometimes show as black bar with only icons visible.

I have tried reinstalling 3.6 again, no luck. I read thru your "Troubleshooting extensions and themes" and don't think I can do the safe mode thing as I don't have experience to try it. Help?!

I tried ff beta 4.* a month ago. Uninstalled it. Still had both directories in Program Files, so kept the 3.6.13 version. Now display in ff is not full page size, displays submenus in black (can't easily read them), and toolbars sometimes show as black bar with only icons visible. I have tried reinstalling 3.6 again, no luck. I read thru your "Troubleshooting extensions and themes" and don't think I can do the safe mode thing as I don't have experience to try it. Help?!

Alle antwurden (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Did you use the same profile for the Firefox 4 beta version and the Firefox 3.6.x release?

Create a new profile as a test to check if your current profile is causing the problems.

See Basic Troubleshooting: Make a new profile

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Bewurke troch cor-el op