Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

get error message "firefox is in offline mode, uncheck the work offline menu and try again " when trying to open firefox after downloading latest version of firefox

  • 5 antwurd
  • 6 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan Strugee

jakelley
jakelley
more options

after downloading the latest version of firefox, when trying to open it I recieved the message, "Firefox is in offline mode. cannot browse web. Uncheck the work offline menu and try again". Have tried several times to open with same results. Have even uninstalled firefox and reinstalled latest version and still get meassage after trying to open.

after downloading the latest version of firefox, when trying to open it I recieved the message, "Firefox is in offline mode. cannot browse web. Uncheck the work offline menu and try again". Have tried several times to open with same results. Have even uninstalled firefox and reinstalled latest version and still get meassage after trying to open.

Alle antwurden (5)

silkphoenix
silkphoenix
more options

Just double check, you did go to: File and UNCHECK the Offline Mode, right?

nirvana
nirvana
more options

yes, unchecked, get online, the next time firefox opens it in the work offiline mode again

Strugee
Strugee
more options

I believe Firefox automatically goes into the Work Offline mode when it detects that you don't have a working internet connection. It might be a problem with your computer's internet settings.

nirvana
nirvana
more options

thank you - that does make sense except i have another computer that connects to the internet in the same way but it doesnt happen on that one. i didnt change anything - it just started a couple of weeks ago after i updated firefox to 11.0. cant find any settings in firefox to alter either - thanks for the help

Strugee
Strugee
more options

You might try going into Preferences/Settings of Firefox, then clicking on the Advanced tab, then Network, then clicking "Settings" under the connection header. Ensure that it says use the system settings. If that doesn't work, try the steps in Basic Troubleshooting. Sorry; I should have had you do that first.