Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Can I run an older version of firefox once I've downloaded a new version?

  • 2 antwurd
  • 4 hawwe dit probleem
  • 2 werjeftes
  • Lêste antwurd fan cor-el

pamk1616
pamk1616
more options

I'm running firefox 4.0.1. It is not compatible with my Norton and other security features that used to word with the prior version of firefox. I would like to know if there is a way to go back to the prior version. I tried to do a restore point on my computer but it did not work. I also get an error message of "Type Error: obj is undefined at various times, since downloading the 4.0.1 version.

I'm running firefox 4.0.1. It is not compatible with my Norton and other security features that used to word with the prior version of firefox. I would like to know if there is a way to go back to the prior version. I tried to do a restore point on my computer but it did not work. I also get an error message of "Type Error: obj is undefined at various times, since downloading the 4.0.1 version.

Alle antwurden (2)

the-edmeister
the-edmeister
  • Moderator
more options

Check with Norton for an updated version of their Firefox extensions.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)