Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Try to update firefox--ownloads but ff icon does not appear, nor applications folder.

  • 2 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan smithleo

smithleo
smithleo
more options

Try to download firefox update.

It downloads on my desktop with an icon that looks like my hard drive icon. No round ff icon, and application folder icon does not appear. What does this mean? What next? Mac OS 10.6.8

Try to download firefox update. It downloads on my desktop with an icon that looks like my hard drive icon. No round ff icon, and application folder icon does not appear. What does this mean? What next? Mac OS 10.6.8

Alle antwurden (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

smithleo
smithleo Fraacheigener
more options

Thanks cor-el, but can't either update or install new version.

New version downloads but won't install.

(Am responding to message that current version is not secure.)

How do I tell which version I currently have?

Thanks

Thanks.