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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

After downloading Firefox 8, I am not prompted to drag the icon to the app folder -- what do I do?

  • 4 antwurd
  • 13 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan OSuzannah

OSuzannah
OSuzannah
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I have been trying for months to download the latest versions of Firefox. The downloads occur, but I am never prompted to drag the icon to the applications folder. Therefore, I have been unable to install any new version of Firefox.

I have been trying for months to download the latest versions of Firefox. The downloads occur, but I am never prompted to drag the icon to the applications folder. Therefore, I have been unable to install any new version of Firefox.

Alle antwurden (4)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Open the DMG file and drag the Firefox program to the application folder on your hard drive.
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.

OSuzannah
OSuzannah Fraacheigener
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Thanks for the response. What is the DMG file?

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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On a Mac installation files come as a file with a .dmg (disk image) file extension: Firefox 8.0.dmg

You can open (mount) such a disk image with a double click.

OSuzannah
OSuzannah Fraacheigener
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Hi there, and thanks again for responding. Don't ask me how, but I managed to download and install the thing. Hopefully, they won't upgrade again. . .at least for a while, anyway.