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How do I stop Firefox from using a secondary window before it takes me to my printer window?

mshively
mshively
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When I print an email a window opens and gives me the option to print with the word print in the upper left corner of the window. When I click on print, the window for my printer is opened and I select print at the bottom. If I use Explorer the printer window opens and there is less extraneous information printed at the top of my document.

When I print an email a window opens and gives me the option to print with the word print in the upper left corner of the window. When I click on print, the window for my printer is opened and I select print at the bottom. If I use Explorer the printer window opens and there is less extraneous information printed at the top of my document.

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the-edmeister
the-edmeister
  • Moderator
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You are using an old version of Firefox that is over 2 years old, and isn't supported any longer. Get Firefox 8.
http://www.mozilla.com/en-US/firefox/

Firefox doesn't do email. If you are accessing email thru Firefox you are using a web mail service. Some web mail software doesn't provide exactly the same features for other browsers as they do for Internet Explorer. Without knowing which web mail service you are using - Hotmail, Gmail, Xfinity Connect, etc - it's hard to guess what your problem is. Plus, a screenshot of what that issue looks like in IE and in Firefox would be helpful for us to understand the issue.
https://support.mozilla.com/en-US/kb/Adding+screenshots