Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Firefox crashes

  • 1 antwurd
  • 1 hat dit probleem
  • 5 werjeftes
  • Lêste antwurd fan Matt_G

swissCalvin
swissCalvin
more options

Updated to latest version of Firefox portable. Afterwards couldn't start app anymore. It just crashes when I start the app. Using Windows 7 Enterprise 64 Bit.

Updated to latest version of Firefox portable. Afterwards couldn't start app anymore. It just crashes when I start the app. Using Windows 7 Enterprise 64 Bit.

Alle antwurden (1)

Matt_G
Matt_G
more options

Hi swissCalvin,

Have you tried starting Firefox in Safe Mode by holding down shift while Firefox is starting up?

If the crash doesn't happen in Safe Mode, you should look at Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems. If it still happens, there are a lot of good troubleshooting steps in Troubleshoot Firefox crashes (closing or quitting unexpectedly).

Hopefully this helps!