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Live chat is closed every time I check. I really need some tech help with updating to a newer version of firefox

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I am still unable to find live chat open and I check back often.I am using 3.6 version of firefox and need to update, but I am not sure my computer system can handle that or not and I need someone to walk me through it, so that is why I really would like to be able to use live chat. Gladys Bridges

I am still unable to find live chat open and I check back often.I am using 3.6 version of firefox and need to update, but I am not sure my computer system can handle that or not and I need someone to walk me through it, so that is why I really would like to be able to use live chat. Gladys Bridges

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Just download the installer from here

simply run, you can install on top of existing version. Let us know in which step you do stuck.

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What I really need to know is if a newer version of Firefox will work with my operating system, which is Windows XP with sp3 and 512 MB ram.

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512 MB RAM is just about the recommended amount of RAM for Firefox 9, so you may encounter performance issues if there are a lot of other programs running in Windows. Make sure that you have enough Virtual Memory (at least 1GB, but more like 1.5 or 2 GB is better).