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Firefox 12 flash player not working with video on Facebook

  • 7 antwurd
  • 64 hawwe dit probleem
  • 3 werjeftes
  • Lêste antwurd fan AliceWyman

caps321
caps321
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Using Firefox 12, newest flash player 32 bit -- embedded video won't work on Facebook. I have tried another computer with XP SP3, completely removed firefox, flash, started in safe mode with add ons disabled, even created a new profile with no addons at all, and nothing seems to fix the problem. Video plays fine in Internet Explorer. That said, YouTube works fine so I don't think its a flash 'only' problem. (I right clicked on video to make sure flash was playing the video and not html 5.)

Using Firefox 12, newest flash player 32 bit -- embedded video won't work on Facebook. I have tried another computer with XP SP3, completely removed firefox, flash, started in safe mode with add ons disabled, even created a new profile with no addons at all, and nothing seems to fix the problem. Video plays fine in Internet Explorer. That said, YouTube works fine so I don't think its a flash 'only' problem. (I right clicked on video to make sure flash was playing the video and not html 5.)

Keazen oplossing

As of 6-7-12 @ 7:55am Eastern the video is working. Funny, 15 minutes ago it wasn't! That said, I am now using Firefox 13 but the problem with Facebook video seems to be intermittent and therefore is most likely on their end.

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Alle antwurden (7)

user633449
user633449
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If you download and install http://fpdownload.macromedia.com/pub/flashplayer/current/licensing/win/install_flash_player_11_plugin_32bit.exe, does Flash begin to work? IE and Firefox use different Flash plugins, so it is possible the Firefox one isn't properly installed.

caps321
caps321 Fraacheigener
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Thanks, but that doesn't work either. After clicking on a FaceBook embedded video, it still turns into a blank/black box.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Is the Flash player loaded if you right-click that black box where the player should be?

Does it help if you try to "Disable the hardware acceleration" in the Flash Player?

See also:

Flash "Display settings" window:

AliceWyman
AliceWyman
  • Moderator
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For other ideas, see:

caps321
caps321 Fraacheigener
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Right clicking on the black box shows the Flash pop up box with version 11.2.202.235.

Disabling hardware acceleration has no effect.

It is playing embedded video on Facebook from AMCTV & YouTube for instance. The video I'm having trouble with seems to be hosted on Facebook's servers. Just video people upload but aren't using YouTube to host it.

caps321
caps321 Fraacheigener
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Keazen oplossing

As of 6-7-12 @ 7:55am Eastern the video is working. Funny, 15 minutes ago it wasn't! That said, I am now using Firefox 13 but the problem with Facebook video seems to be intermittent and therefore is most likely on their end.

AliceWyman
AliceWyman
  • Moderator
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Thanks for letting us know that the problem with Facebook video seems to be intermittent and therefore is most likely on their end. . I marked this question "solved"