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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

When I download the installer, it asks me to identify the user. I do, then it closes without installing. How can I fix this?

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When I download the installer, it asks me to identify the user. I do, then it closes without installing. I am using my administrator account, and when I either click on that, or manually enter the info, the installer closes. Really weird, I have used firefox on every computer, and never had this issue

When I download the installer, it asks me to identify the user. I do, then it closes without installing. I am using my administrator account, and when I either click on that, or manually enter the info, the installer closes. Really weird, I have used firefox on every computer, and never had this issue

Keazen oplossing

No problem :)

Dit antwurd yn kontekst lêze 👍 0

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Hi,

You can right-click the installer and check the Properties for the Digital Signatures of Mozilla. You can download the latest Firefox here: https://www.mozilla.org/en-US/firefox/new/

Once the digital signature has been verified you can also try to trust/allow the installer and its related files/processes in any and all security software that have such configurations.

You can also right-click and Run as administrator. Please see this and the related links on Windows UAC.

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Thanks, that worked! I owe you one.

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Keazen oplossing

No problem :)