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When I try to use the customize feature for toolbars, the toolbars themselves disappear as soon as I click "customize." Ideas?

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  • Lêste antwurd fan cor-el

rheahirshman
rheahirshman
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When I try to use the customize feature for toolbars, the toolbars themselves disappear as soon as I click "customize." This happens whether I choose "customize" from the drop-down menu, or use the "control-click" option. I don't remember having this problem before, since I've customized the toolbar previously, although not for a while. I'm running Firefox 17.0 on an iMac with OS 10.6.8

When I try to use the customize feature for toolbars, the toolbars themselves disappear as soon as I click "customize." This happens whether I choose "customize" from the drop-down menu, or use the "control-click" option. I don't remember having this problem before, since I've customized the toolbar previously, although not for a while. I'm running Firefox 17.0 on an iMac with OS 10.6.8

Alle antwurden (2)

ideato
ideato
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Hello rheahirshman

check it in Safe Mode, in Safe Mode window select "Start in Safe Mode" and see if this happen again, if not see: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems



thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

cor-el
cor-el
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You can check for problems with the localstore.rdf file.

Try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist)