Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

how to turn off automatic update?

  • 3 antwurd
  • 10 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan jbgarrod

more options

Every time I start firefox it takes 5 minutes because checking if plugins are compatible with this version. I can understand the first time I upgrade but happens every time. How do I stop this? JBgarod

Every time I start firefox it takes 5 minutes because checking if plugins are compatible with this version. I can understand the first time I upgrade but happens every time. How do I stop this? JBgarod

Alle antwurden (3)

more options

Which security software (firewall, anti-virus) do you have?

Some security software has virtualization or sandbox features that may cause problems by protecting and restoring files in the Firefox profile folder.


Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

more options

go to About:config and find plugins.hide_infobar_for_outdated_plugin then double-click on it, to toggle it to "TRUE".

Bewurke troch Andrew op

more options

Hi all, thanks for the replies but it didn't work. I uninstalled Firefox and reinstalled and then had further problems in that I couldn't install any add ons. I spent a couple of days at it and gave up. I am now using chrome and have uninstalled Firefox as I coundn't find out how to download an earlier version. Tks again. JBGarrod