We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Unable to uninstall Norton to update Firefox.

  • 1 antwurd
  • 1 hat dit probleem
  • 17 werjeftes
  • Lêste antwurd fan user633449

jcbowman
jcbowman
more options

In trying to upgrade Firefox it said to uninstall Norton. I have not subscribed to Norton for over two years now. In the Uninstall program, Norton will not uninstall. I have clicked both uninstall and change and nothing happens, therefore I am unable to download Norton to upgrade Firefox. There must be an alternative method to uninstall Norton.

In trying to upgrade Firefox it said to uninstall Norton. I have not subscribed to Norton for over two years now. In the Uninstall program, Norton will not uninstall. I have clicked both uninstall and change and nothing happens, therefore I am unable to download Norton to upgrade Firefox. There must be an alternative method to uninstall Norton.

Alle antwurden (1)

user633449
user633449
more options

You can use https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us to remove Norton.

Then, please update Firefox to 19.0.2 Update Firefox to the latest release

Then do the steps at How to reset the default user agent on Firefox