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downloadhelper won't work in Youtube & Firefox 19.02

  • 1 antwurd
  • 21 hawwe dit probleem
  • 3 werjeftes
  • Lêste antwurd fan philipp

figureitout
figureitout
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I am on a Mac..up until a few days ago -before I upgraded my Firefox to 19.02 - Download Helper on Youtube was working fine.

Since the upgrade, nothing happens when I click on any of the drop-down menus. The tri-balls on the bottom right are grayed out but are in colour on the Youtube page.

Any advice would be appreciated! Thanks!

I am on a Mac..up until a few days ago -before I upgraded my Firefox to 19.02 - Download Helper on Youtube was working fine. Since the upgrade, nothing happens when I click on any of the drop-down menus. The tri-balls on the bottom right are grayed out but are in colour on the Youtube page. Any advice would be appreciated! Thanks!

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philipp
philipp
  • Moderator
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hello, please update the extension to its latest version or if this doesn't solve the issue directly contact the extension developers through the means provided at their homepage - they can likely give you more detailed guidance and are the only ones who can fix bugs or make necessary adjustments in the addon for new firefox versions. thank you...