Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

emails are being saved as firefox HTML document and cant read usually saves as word doc?

  • 6 antwurd
  • 3 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan cor-el

more options

when trying to save aol email to word document it is saving as firefox HTML doc and cant open. it has only just starting doing this???

when trying to save aol email to word document it is saving as firefox HTML doc and cant open. it has only just starting doing this???

Alle antwurden (6)

more options

Can you open those files in Firefox via Firefox > New Tab > Open File ?

more options

No as stated wont save as word doc?

more options

If they have the wrong file extension then you need to rename them or make sure to save them with the correct file extension.

more options

How do I do that? thanks

more options

The correct file extension????

more options

If you think that they are Word documents then they should have a .doc file extension. I assume that they are now saved as .html if they are Firefox documents.

Note that Windows hides some file extensions by default and .html and .txt are among those.