Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

FF desktop Crash ID: bp-50ae4770-7702-479b-b176-5e6532130714

  • 2 antwurd
  • 1 hat dit probleem
  • 2 werjeftes
  • Lêste antwurd fan gbs747a

more options

FF cannot start. No safe mode possible. Tried FF 21,20 and 19. Sometimes open the profile window and crashes.

Also Crash ID: bp-5eccfaa7-5c43-46f0-ab07-dd36d2130716 Crash ID: bp-0a3dad2a-a009-4c36-ba5d-b7d762130715

Seems after windows update. Unistall flash. Nothing works. Tks

FF cannot start. No safe mode possible. Tried FF 21,20 and 19. Sometimes open the profile window and crashes. Also Crash ID: bp-5eccfaa7-5c43-46f0-ab07-dd36d2130716 Crash ID: bp-0a3dad2a-a009-4c36-ba5d-b7d762130715 Seems after windows update. Unistall flash. Nothing works. Tks

Alle antwurden (2)

more options

You can use one of these to start Firefox in Safe Mode:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled

If that works then try to disable hardware acceleration in Firefox.


Could be related to a recent MS update (KB2835361)

  • bug 893373 – [Win7] startup crash in HwGlyphRunRealizer::IssueRenderingCommands after installing MS KB2835361 (July 10):
more options

FF didn't start even in safe mode. just the windoew profile appears and crashed. I deleted the KB2835361. No help. I've just reinstalled the last FF 22 again and the same happened. No solution. Tried a simple restore point but didn't work. Maybe only the image restore.